Appointing a Marketing Manager to resolve a long-standing vacancy at ACS

In 2023, congressionally chartered independent membership organization, American Chemical Society, engaged 3Search to support the hire of a Marketing Manager. Our specialist marketing recruiters placed a role that had remained unfilled for over four months.

Appointing a Marketing Manager to resolve a long-standing vacancy at ACS

The story of the American Chemical Society

The American Chemical Society (ACS) is one of the largest scientific organizations, with over 200,000 individuals across 140 countries in their community. They’re on a mission to advance the broader chemistry enterprise and its practitioners for the benefit of Earth and its people. Their vision is to improve all people’s lives through the transforming power of chemistry.

Challenge: Filling a crucial marketing vacancy

The Marketing Manager role had remained unfilled for over four months. The vacancy was business-critical, with the previous role holder having been promoted internally. Despite ongoing efforts, the organisation had struggled to identify candidates who met the required criteria in terms of:

  • Experience and seniority
  • Budget alignment
  • Cultural and organisational fit

In addition, the role required a hybrid working model based in Washington, DC, adding further complexity in candidate attraction and conversion.

Solution: Defining the brief for the market

3Search partnered closely with the hiring team to re-define and sharpen the brief, ensuring clarity on both technical requirements and candidate profile.

The search focused on:

  • Leveraging targeted networks to identify highly relevant, immediately available candidates
  • Aligning candidates to both experience level and compensation expectations
  • Providing real-time market insight to support decision-making and improve process efficiency

The objective was not only to fill the role quickly, but to do so with quality and precision, addressing the challenges that had previously slowed progress. Within a short timeframe, our recruiters delivered two high-quality shortlists of candidates aligned to ACS’s requirements.

The structured and responsive process enabled:

  • Rapid progression through interview stages
  • Efficient coordination across UK and US time zones
  • Resolution of logistical challenges, including hybrid working expectations

Through consistent communication and proactive process management, the entire hiring journey was completed in under four weeks.

Result: A new Marketing Manager in four weeks

ACS successfully appointed a Marketing Manager, closing a long-standing vacancy and restoring momentum to the team.

The hire met both the technical and cultural requirements of the organisation, demonstrating the value of a focused, insight-led recruitment process in overcoming challenging hiring scenarios.

Candidate Thought Count: 1