CRM Specialist
£46,000 – £52,000 + Benefits
London | Hybrid (2 days in office)
Our client is a high-growth financial technology platform helping millions of people make smarter credit decisions. This role sits within a performance-focused team responsible for revenue-driving communications linked to commercial products and eligibility moments. If you enjoy seeing measurable commercial impact from your campaigns - and want ownership rather than layers of sign-off - this is a genuine opportunity to shape how lifecycle marketing evolves at scale.
The CRM Specialist will own the execution and optimisation of commercially driven email campaigns, playing a key role in helping build a more advanced, triggered lifecycle programme.
Role Highlights
You Will Need
Why You’ll Love It
£46,000 – £52,000 + Benefits
London | Hybrid (2 days in office)
Our client is a high-growth financial technology platform helping millions of people make smarter credit decisions. This role sits within a performance-focused team responsible for revenue-driving communications linked to commercial products and eligibility moments. If you enjoy seeing measurable commercial impact from your campaigns - and want ownership rather than layers of sign-off - this is a genuine opportunity to shape how lifecycle marketing evolves at scale.
The CRM Specialist will own the execution and optimisation of commercially driven email campaigns, playing a key role in helping build a more advanced, triggered lifecycle programme.
Role Highlights
- Build, launch, and optimise high-volume commercial email campaigns
- Develop triggered and behavioural sends alongside ad hoc campaigns
- QA builds meticulously to ensure flawless rendering and performance
- Run structured experiments to improve revenue, conversion, and engagement
- 70% hands-on execution with 30% optimisation and strategic input
You Will Need
- Hands-on CRM/email experience within a fast-growing B2C digital business
- Confidence using an enterprise ESP (Braze experience highly advantageous - open to Iterable, Bloomreach, etc)
- Basic HTML knowledge for email builds and familiarity with dynamic content or Liquid
- Strong commercial instinct and ability to articulate your personal campaign impact
Why You’ll Love It
- 25 paid holidays + extra day on your birthday
- 2 days in the office
- Private health and dental cover - including mental health support through Bupa
- Life assurance scheme
- Up to 6% matched pension
- Dog-friendly office
- Free sports and social clubs
- Continued investment in learning and development
- Leadership-led training
- In-house psychotherapist
- Financial coach to help you plan and achieve your goals
- No clock-watching culture - adult environment
- Generous maternity and paternity plans
- Culture and inclusion representatives
- Transparent pay structure and a career growth plan
