Our partnership with consumer media company, DMG Media, began when the business required urgent support to scale its CRM function. With ambitious digital growth plans underway, CRM had become a critical lever for audience engagement, retention and long-term value. As a result, these hires were both time-sensitive and strategically important.
Leveraging his extensive network of marketers, Fabio Can Alesi successfully delivered a Senior CRM Manager and CRM Executive in under three weeks.
DMG Media is one of the UK’s leading media organisations. Home to The Daily Mail, The Mail on Sunday, Metro and The i Paper, they have a strong digital footprint and a growing focus on data-led audience engagement.
As CRM ambitions accelerated, the team recognised the need to strengthen capability across both strategic leadership and hands-on execution. This required confident CRM operators who could take ownership quickly, bring fresh thinking, and help build scalable lifecycle programmes that drive engagement and customer value. With CRM central to digital performance, there was no margin for error. The team needed the right people and fast.
The brief spanned two distinct but complementary roles:
Both roles required candidates who could combine strong technical CRM capability with data-driven decision-making, stakeholder confidence, and the ability to thrive in a fast-paced environment. DMG Media were clear: these needed to be self-starters who could add value immediately.
Previous experience had shown that surface-level marketing recruitment wouldn’t work here. They needed a partner with genuine CRM expertise and access to high-quality (often passive) talent.
Fabio led both searches, starting with an in-depth briefing to fully understand the team, culture and expectations. From there, he moved quickly to deliver what the client described as “one of the strongest shortlists [they’d] seen”.
In fact, the challenge quickly became choosing between too many high-calibre candidates rather than struggling to find quality. Both processes ran with:
From first CV submission to signed offer, both hires were completed in under three weeks, with no delays or negotiation issues.
One of the hires has already joined and settled in quickly, making an immediate impact across campaign delivery, CRM operations and long-term programme development. The second hire will be joining in the new year, further strengthening the function.
Together, these hires have delivered a clear uplift in CRM capability, allowing the team to:
A strong, trusted partnership is now in place, with 3Search positioned as DMG Media’s go-to partner for all CRM hiring. As future needs arise, the relationship will continue — grounded in a shared understanding of what great CRM talent looks like and how to secure it efficiently.
Working with Fabio was a breath of fresh air — he just got it. Fabio delivered outstanding candidates, managed the process seamlessly, and added real value throughout. It’s rare to find a recruiter with such strong CRM knowledge and consistency. From brief to accepted offer in under three weeks — not once, but twice. He understood our team, our culture and our expectations, and delivered exactly the right people without wasting time. We’ve built a strong partnership, and for any future CRM hiring, he’ll be my first call.
Candidate Thought Count: 0
